Latest news

In wrapping up the year, I want to firstly say thank you from the Hotline team to everyone out there who works so hard to provide literacy, numeracy and digital literacy (LND) to adults across Australia. Every day we hear from callers about how life...

Read More

In September this year we farewelled our longest serving Hotliner Elizabeth van der Velden who left us for retirement in the beautiful Sunshine Coast. Before she left, we caught up with Elizabeth to get her insights on working at the Hotline. [vc_row][vc_column width='5/6'] How did you first...

Read More

The Hotline hears some wonderful and inspiring stories.  Janet, a qualified teacher, has been tutoring Stephen over the phone and in partnership with his wife Mary. Face to face access to adult literacy teachers is, in many parts of Australia, unavailable.  The Hotline was able...

Read More

The Hotline often receives calls from adult literacy learners wanting resources at a beginner level that contain First Nations knowledge and stories. In response, the Hotline has developed a catalogue of beginner and post-beginner books with First Nations content for adult literacy learners. This will...

Read More

The Hotline was proud to be on the judging panel for the 2023 Community Education Student of the Year Awards. On Friday the 1 December Community Colleges Australia presented the awards to the successful students. It was so moving to hear the stories of all...

Read More

The second and final phase of our research Uncovering Adult Literacy and Numeracy Needs in Australia: A Comprehensive National Study 2023 into adult literacy and numeracy needs in Australia, is now available on the Reading Writing Hotline website. With the recent endorsement of the National...

Read More

On 16 October, National Cabinet signed a landmark 5-year National Skills Agreement with states and territories. This is the first National Skills Agreement in more than a decade and starts from 1 January 2024. It aims to strengthen vocational education and training and address national...

Read More