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Helping Clients Fill in Forms Research 2020 Filling in forms has long been a barrier for parts of the community accessing services. Forms have increased in number, become more complex and become digitised. This requires higher level literacy and digital literacy skills in order access critical...

Online Learning and Digital Isolation Report During the COVID-19 lockdown, face-to-face classes ceased. For most, this involved fast-tracking the complicated process of moving materials and lessons online and threw many of us, teachers and learners alike, into the deep end when it came to online learning....

Check out this great adult learning story! We asked everyone on the Hotline's database to tell us their success stories for #ALW2020. First prize is $200. This one comes from Julie at TAFE Qld. Diesel-fitting apprentice Dale had been told he would lose his job if he...

Last month, our Hotline manager Vanessa Iles took part in two interviews regarding the increased number of calls to the Reading Writing Hotline during the COVID-19 lockdowns. During the lockdowns, many people with low levels of literacy, numeracy or computer skills found that the coping...

Marian was working as a manager in a Brisbane company but she lacked confidence in her writing because she felt her spelling was ‘atrocious’. She told the Hotline teachers that people at work were laughing at her because of her difficulties with spelling. She did...

  Do you have a positive story to tell? You could win $200 by sharing it for Adult Learners Week! We know people’s lives are being changed every day by being able to improve their reading, writing, maths or computer skills. If you are seeing these changes...

The Reading Writing Hotline has been working with the ATO to share ideas on making materials more accessible for people with a range of reading and writing levels, and to provide feedback in their Digital Inclusion Guide. As we know, writing in Easy English is...

TASTAFE has a new Adult Literacy Tutor course now available online nationally https://www.tastafe.tas.edu.au/courses/course/chcss00101 This online skill set is designed for anyone working with adults who needs to improve their literacy and/or numeracy skills. Course participants will learn how to mentor employees, colleagues, neighbours or friends, and...

The Reading Writing Hotline collects statistical information not only on LLN providers, course details and provider contact information, but also on the more than 4000 Hotline callers each year seeking referrals.  Here are some statistics on the spread of LLN course providers nationally as well...

When Kalee was in Liberia, girls were often told, ‘You'll get married so there's no need to go to school.’ In a family of eleven children, with her father having passed away in the war, Kalee had little schooling. In the UN school in Ghana...