December 2020

Helping Clients Fill in Forms Research 2020 Filling in forms has long been a barrier for parts of the community accessing services. Forms have increased in number, become more complex and become digitised. This requires higher level literacy and digital literacy skills in order access critical...

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Ako Aotearoa’s Adult Literacy, Numeracy and Cultural Capability (ALNACC) aims to enhance learner success by supporting educators and organisations in foundation education and promoting teaching excellence.  Following on from our Literacy Links article in back in May, registrations were received by New Zealand from Australian...

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One of the contributors to the Online Learning report was from TAFE SA. They have shared the importance of thinking outside the square and demonstrated how delivery does not necessarily need to be online at all. The workers ‘attending at the RASAC depot, physically distanced...

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Graham (76 years) phoned the Hotline to say he is tutoring Graeme (74 years) and helping him to read. They both attended Lions Club and Graham noticed Graeme struggling to fill in a form.  Graham offered to help and contacted his local Community Centre who...

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