Hotline Publications
The second and final phase of national research into adult literacy and numeracy needs and barriers conducted by Social Equity Works for the Reading Writing Hotline. A key finding from the research is that 89% of respondents reported unmet needs in their communities for adult literacy.
Reader friendly communication: A guide to using plain language
This resource explores how to use plain language and understand your readers. It includes case studies of organisations which are making their communications more reader friendly.
Literacy Face to Face
Literacy Face to Face is a handbook for volunteer adult literacy tutors and others who want to help someone improve their literacy.
Helping Clients Fill in Forms Report
This report examines how community organisations are supporting their clients who face literacy barriers. It was produced in partnership with NCOSS and looks at how support is provided, and how this unrecognised issue impacts both their clients and their workforce.
Hotline Workbooks
The Reading Writing Hotline has developed a range of beginner workbooks. These workbooks were designed to assist people who are unable to access courses and would like to start learning from home.
Insights from the Classroom
The report Insights from the Classroom presents research findings about adult literacy needs in communities, and barriers to offering programs.
