Assist Parents

Assisting parents

  For parents, improving reading, writing and computer skills can help kids reach their full potential! There are also lots of things parents can do to develop their child’s literacy that don’t require good reading skills. The Hotline has been working in conjunction with Goodstart Early Learning to make available resources to help parents develop […]

Vanessa Iles


Learning in Diverse Communities PreconferenceWorking together was certainly a strong theme of the Preconference for the Australian Council for Adult Literacy (ACAL)’s recent Learning in Diverse Communities Conference at the stunning Docklands library in Melbourne. Adult LLN educators from TAFE’s community colleges and other providers joined with the library network to look at the emerging role […]

ALC Team

Adult Literacy Connect

Interested in quality teaching and learning materials? Educators + Libraries: Making Connections Adult Literacy Connect is a network of adult language literacy and numeracy professionals from public libraries and adult education. The group formed in 2016 after an Adult Literacy Round Table event at the State Library of Victoria and works together to develop and […]

Linno Rhodes

“You are unteachable”

Linno Rhodes from Olympic Adult Education discusses attachment theory.   In June 2017 I was awarded an International Specialised Skills Fellowship. I wanted to investigate the idea that attachment theory, and associated therapeutic theories and practices are relevant to the teaching of vulnerable adults and can make a substantial difference to the success experienced in the […]

Community Connections 1

Community Connections

During August the Hotline was lucky in making a personal connection with some partner organisations, both interstate and overseas. Hotline staff member Sally George has been on holiday in Dublin, and arranged a visit to NALA, the National Adult Literacy Agency of Ireland. Sally, pictured here with NALA’s Manager, Elaine Mullen. They exchanged ideas about […]

Redlands library program

Redland Libraries Adult Literacy Program

The dedicated staff at Redland Libraries are passionate about enriching people’s lives through lifelong learning. Underpinning lifelong learning is literacy – the ability to read. Whether reading for enjoyment, to study or keep up-to-date with news in the local community and world around us, literacy is an essential life skill. However, many adult Australians struggle […]

ACAL conference

ACAL national conference

ACAL conference plug Reminder to all LLN practitioners that ACAL’s national conference is on in Melbourne 12,13,14 -2018. This year’s conference is titled ‘Learning in diverse communities – Strengths, Reflections, Questions’ ACAL’s annual conference provide delegates with opportunities to engage in dialogue around research and practice as well as become involved in practical sessions. Manager […]

Stat 1

Statistical Snapshot

Strategic improvement projects over the past three years have resulted in steady improvements to the number of calls to the national Reading Writing Hotline. Here are some statistics on calls received nationally over the past twelve months.

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Good News Stories

One of the main challenges for staff at the Hotline is making sure that the database of providers is accurate and contains up-to-date and helpful information on all available literacy/ numeracy providers, and that we have an understanding of some of the challenges for those who are seeking literacy help. This has been a particular […]

The Hotline visits Alice Springs

Vanessa incorporated a visit to Alice Springs with her NT visit, where she talked with some ‘inspiring locals’. The creative studios of Italk Video Productions have collaborated with the Hotline on the Hotline/italk publication, Love in the Time of Dementia. italk Director Christopher Brocklebank and Hotline Manager Vanessa Iles Italk works with the Corrections system […]