I became involved with the Reading Writing Hotline when it first started back in 1993. In those days, the telephone referral service was accompanied by a TV series and a workbook. It was exciting never knowing from which part of Australia the next call would come!
Do the customer service staff in your organisation know about the national Reading Writing Hotline? These staff are your frontline in assisting adults who may be seeking assistance with literacy and numeracy and may have faced many barriers to further education and training in the past.
Last month the Hotline spent a very positive and busy day at the Yabun festival in Sydney. We were visited by many teachers/tutors looking for resources, strategies and funding information to assist parents of school age kids in their community.
The Hotline is thrilled to announce that Ms Kate Carnell, the Australian Small Business and Family Enterprise Ombudsman, has agreed to support the Hotline in reaching more employers – especially those in small to medium enterprises.Coming from a background in small business herself, as the owner of a pharmacy business, Kate remains a passionate advocate […]