RWH Event Celebrations

The Hotline event celebrations – State Library NSW

The Reading Writing Hotline celebrated its 25th anniversary with an event at the State Library NSW. What a wonderful day! Our brilliant guest speakers Lyn Wilson from TAFE NSW, Don Perlgut from Community Colleges Australia and David Riordan from City of Sydney each brought a unique piece of adult literacy history to the Hotline’s 25th […]

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It’s the Reading Writing Hotline’s 25th birthday!

The Hotline started in 1994 as a help line for the ABC’s ‘Reading Writing Roadshow’. Since then, we’ve answered calls from 160,000 people wanting to improve their literacy and change their lives. Three wonderful students shared their literacy journeys for our 25th anniversary. Thank you Langi, James and Nigel for helping us to open doors […]

RWH Turns 25

The Reading Writing Hotline Story

The story of the Hotline begins in 1990. This was International Literacy Year, and TAFE’s Adult Literacy Information Office (ALIO) was funded to trial a free literacy hotline. Soon after, the ABC started screening their adult literacy TV series, The Reading Writing Roadshow. The present Hotline was first set up by the Federal Government as […]

The Learner’s Journey

This quarterly edition of Literacy Links is dedicated to the adult leaner, to their commitment to learning and their motivation and resilience. The ‘typical’ caller to the Hotline is male, between 25 and 44 years of age and from an English speaking background. The ‘typical’ caller to the Hotline has left school at Year 10 […]

Hotline News

The Hotline’s Aboriginal and Torres Strait Islander strategy to improve service delivery to Indigenous adults has been running since 2016 and is reaping rewards. There has been an increase in callers from Aboriginal and Torres Strait Islander backgrounds.

How the Hotline Can Help

‘Darryl’ is an Indigenous man who speaks Mer and Torres Strait Islander (TSI) Creole.  He writes in TSI Creole. He phoned the Hotline to say that he is ‘slow with reading and writing’ but can use a computer ‘a little’.  ‘Darryl’ wants skills to back him up in finding a job.  He would like to […]

Resilience: Stories of Adult Learning

Resilience: Stories of Adult Learning is a collection of learner stories, in their own words and with some helpful contributions by tutors along the way. Learner stories were collected from across Australia and the United Kingdom, and include voices spanning much of the earth.

Meet Tracey from the Reading Writing Hotline

As a teacher, I have worked with a diverse range of students in different ways, supporting students in vocational subjects, delivering reading and writing units in courses designed for the workplace, teaching by distance and developing distance learning materials.  I have enjoyed working on programs that targeted pathways for CALD and Indigenous students. I have […]

Kate Carnell

Promoting Literacy to Industry – The Hotline’s New Campaign

The Reading Writing Hotline has just launched a campaign to encourage employers to use the services of the Hotline in order to boost LLN in the workplace. The campaign has involved production of two videos and a media kit had been distributed to a wide range of industry contacts.