The Hotline’s 25th anniversary – where did we come from?

The Hotline is very proud to be celebrating its 25th birthday with an event at the NSW State Library in Sydney next month. Since it began in 1994 the Hotline has helped over 160 000 callers by providing adult literacy and numeracy referral, information and advice. But how did the Hotline begin?

The Hotline was first set up by the Federal Government as a phone support line for people learning literacy through the TV program the Reading Writing Roadshow, and took its first calls in April 1994. Viewers could call the Hotline to get help with their workbooks and then once they completed their workbooks get assistance to find a class to continue their learning. The Roadshow TV series was so popular it was repeated over 10 times on the ABC. Demand for the Reading Writing Hotline continued to grow even once the Roadshow stopped being screened on TV. A quarter of a century later it continues to provide information and referrals to literacy classes and tutors in Community Colleges, Neighbourhood Houses, TAFE and other sectors.

The Hotline continues to be funded by the Commonwealth Government’s Department of Education and Training, and managed by TAFENSW.

If you are in Sydney on 15th April and would like to attend our anniversary event, please contact the Hotline. We’d love you to help us celebrate.