Some things do take time: a great Hotline story

This morning we had a call from a man who said he had heard the Hotline’s jingle on the radio and put the number in his phone…….fifteen years ago!

He had updated his phone many times in that period and always kept the number, but never felt confident enough to call – until now. A good reminder to all of us about how embarrassment about literacy issues is still a big factor in the lives of many Australians.