We get calls at the Hotline from people such as:
- Adults who want to improve their reading and writing. Some need help with basic reading skills, while others can read and write well enough for their everyday needs but may have problems with the reading and writing needed at work or for a course of study.
- Friends or relatives of adults who want to improve their reading and writing.
- Employers who want to help employees who are struggling with work-related literacy or numeracy issues.