Latest news

  • Promoting Literacy to Industry – The Hotline’s New Campaign

    Promoting Literacy to Industry – The Hotline’s New Campaign

    The Reading Writing Hotline has just launched a campaign to encourage employers to use the services of the Hotline in order to boost LLN in the workplace. The campaign has involved production of two videos and a media kit had been distributed to a wide range of industry contacts.Read More »
  • Meet Elizabeth – another one of the Hotline’s wonderful teachers.

    Meet Elizabeth – another one of the Hotline’s wonderful teachers.

    I became involved with the Reading Writing Hotline when it first started back in 1993. In those days, the telephone referral service was accompanied by a TV series and a workbook. It was exciting never knowing from which part of Australia the next call would come!Read More »
  • Customer Service Feedback – tell us about the Hotline from your perspective

    Customer Service Feedback – tell us about the Hotline from your perspective

    Do the customer service staff in your organisation know about the national Reading Writing Hotline? These staff are your frontline in assisting adults who may be seeking assistance with literacy and numeracy and may have faced many barriers to further education and training in the past.Read More »
  • Hotline stall at Major Aboriginal and Torres Strait cultural festival

    Hotline stall at Major Aboriginal and Torres Strait cultural festival

    Last month the Hotline spent a very positive and busy day at the Yabun festival in Sydney. We were visited by many teachers/tutors looking for resources, strategies and funding information to assist parents of school age kids in their community.Read More »
  • Assistance for parents

    Assistance for parents

    The Hotline also continues to actively support parents who want to improve their literacy so they can better support their school-aged children. Areas that have been identified as driving parents to seek support include: Being able to read and understand notes and paperwork sent home by the school. Being able to follow general school policy. …Read More »
  • Kate Carnell in promotional video

    Kate Carnell in promotional video

    The Hotline is thrilled to announce that Ms Kate Carnell, the Australian Small Business and Family Enterprise Ombudsman, has agreed to support the Hotline in reaching more employers - especially those in small to medium enterprises. Coming from a background in small business herself, as the owner of a pharmacy business, Kate remains a passionate …Read More »
  • Meet Sally

    Meet Sally

    Sally is another fantastic member of the Reading Writing Hotline teaching staff. She has lived and worked in areas in Australia outside of the major cities where job search is difficult and access to rewarding employment is limited. She is aware of the problems in regional Australia of under-employment and unemployment.  Sally strongly believes that …Read More »
  • Evaluation findings

    Evaluation findings

    The Reading Writing Hotline has been providing a service to adult Australians since 1994. The most recent evaluation of the Hotline has shown that most callers who are able to act upon the information provided by the Hotline found that ‘calling the Hotline had been a positive experience’. The teachers staffing the Hotline were ‘clear …Read More »
  • Modern world encouraging rural and regional Queenslanders to seek help with reading and maths

    Modern world encouraging rural and regional Queenslanders to seek help with reading and maths

    An increased focus on digital technologies is encouraging Queensland adults in regional and remote areas to seek help with reading and writing, says a federally-funded training organisation. The Reading Writing Hotline is a free referral service that assists people in finding education and training courses to improve their literacy, numeracy, and digital learning across the …Read More »